You built — or backed — a great service business, but the infrastructure underneath isn't built for what's next.

Our typical range is $10–$50M in revenue.

Almost exclusively. Service businesses share a specific problem — the product is people, the margin is in capacity, and the founder is usually the bottleneck. We've solved that problem enough times to be fast at it.

In service businesses, a short list of things determines whether the business is durable — and what it's worth when it's time to sell.

Revenue quality (recurring vs. project-based), customer concentration, founder dependency, gross margin, how much revenue you keep year over year, and the depth of the team below the founder. Most of our work moves one or more of these — and they happen to be the same things a buyer underwrites at exit.

No. We don't write decks. We embed inside the business and build alongside your team. Adoption is the deliverable, not a recommendation on a slide.

A fractional COO is a person, scoped to a function. Linder Global is an operating partner firm scoped to an outcome. We bring senior accountability, a method, an operating bench, and economic alignment to the result — not hours billed against a job description.

Where it earns its keep — as part of the operating system, not on top of it. We've built AI-integrated workflows for paid media, financial services back-office, automated reporting, and operator-grade workspaces inside services businesses. We treat AI as infrastructure, not as a service line. If it doesn't move the P&L, it doesn't ship.

Principal-led by Rachel Stevens. Senior operators from a vetted network are activated where the work calls for specialized depth — BI, AI, go-to-market, vertical-specific expertise. We don't carry a fixed payroll bench you're paying for, and we don't subcontract to junior consultants.

First engagements are retainer plus performance — the retainer covers the work, the performance ties our pay to your result. After the first engagement, we layer in equity or carry.

Length varies — capital prep and turnarounds are 90 days to 9 months; founder transitions and growth mandates run longer.

Within the first 30 days of any engagement, either side can wind it down — no extension obligation. The goal is to take the risk of starting off the table — so the only thing left is whether the work is right.

Selectively, yes. We've been brought in pre-investment by capital partners who want a founder-readiness lens on a target — an honest read on whether the business can absorb capital, professionalize, and deliver the operating value the deal thesis depends on. Not our core offering, but a real capability when the engagement makes sense.

No. When the business runs without us — when the team has the capability, the systems are running, and the ROI is in the P&L — we hand off cleanly and we leave.

Selectively. We run a small number of engagements at any time so the work stays senior and embedded. The first step is a 30-minute conversation. We'll tell you honestly whether we're the right fit — and if we're not, we'll point you at someone who is.